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Privacy Policy

Introduction

Your privacy is important to us at Cancer Patients Europe (CPE). This privacy policy explains what information we collect, how we use it, and how we protect it.

About Us

For the purposes of the General Data Protection Regulation (GDPR) and other data protection laws, Cancer Patients Europe (CPE) is the ‘data controller’ of the information you provide to us. Our registered and operational office is located at Rue de l’Industrie 24, 1000 Brussels, Belgium. You can find us online at www.cancerpatientseurope.org.

What Personal Data Do We Collect?

We may collect the following types of personal data:

  • Identity: First name, last name.
  • Contact: Email address, phone number.
  • Membership Information: Information about organizations applying for membership, including organization name, address, email, phone number, logo, website, legal representative details, and contact person details.
  • Technical Data: Information collected through cookies and tracking technologies such as Google Analytics, Meta Pixel, and Google Translation services.

How Do We Use Your Personal Data?

We use your personal data for purposes including:

  • Processing membership requests.
  • Sending newsletters and communicating with members.
  • Managing and administering our website and digital platforms.
  • Responding to inquiries via contact forms.
  • Analyzing website traffic and user interactions.

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and gather usage data. The types of cookies we use include:

  • Session Cookies: Temporary cookies that remain in your browser’s cookie file until you leave the site.
  • Persistent Cookies: Cookies that remain in your browser’s cookie file for a set period.
  • Third-Party Cookies: Cookies set by Google Analytics, Meta Pixel, and Google Translation services.

We use the Complianz plugin to manage cookie consent. Users can accept, reject, or manage their cookie preferences, including selecting between cookie categories such as technical and analytics cookies.

Third-Party Services

We integrate with several third-party services that may have access to user data:

  • MailChimp: For managing email subscriptions and newsletters.
  • Meta (Facebook) Pixel: For analytics and tracking.
  • Google Analytics: For tracking website usage and performance.
  • Google Translation: For providing translation services on our website.

We do not share user data with any third parties without your consent, except as required to provide the services mentioned above.

Data Retention

We retain personal information as follows:

  • Contact Form Submissions: Sent via email and not stored on our server.
  • Newsletter Subscriptions: Managed via MailChimp and not stored in our database.
  • Member Organization Information: Retained indefinitely as long as the organization remains a member.

User Rights

Under GDPR, you have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Correct any inaccurate or incomplete personal data.
  • Erasure: Request deletion of your personal data.
  • Restriction: Restrict the processing of your personal data.
  • Transfer: Request transfer of your personal data to another organization.
  • Objection: Object to certain types of processing, such as direct marketing.

To exercise these rights, please contact us at administration@cancerpatientseurope.org.

Data Security

We adopt industry-standard processes to ensure your data is secure, including encryption, secure servers, and access controls.

Contact Information

For privacy concerns or to exercise your rights, contact us at:

  • Email: info@cancerpatientseurope.org
  • Address: Rue de l’Industrie 24, 1000 Brussels, Belgium

Changes to This Privacy Policy

We may update this privacy policy from time to time. Substantial updates will be posted on our website, and we may notify you through other communication methods.

Opt-Out

To unsubscribe from newsletters, click the unsubscribe link in the email. For other communications, contact administration@cancerpatientseurope.org to opt out.

Complaints

If you have any complaints about how we handle your personal data, you have the right to lodge a complaint with the Belgian Data Protection Authority at https://www.dataprotectionauthority.be/citizen/actions/lodge-a-complaint.

Latest update: July 16, 2024